Get in touch with us
Whether you're a patient seeking help, a donor with questions, or a campaign organizer needing support — our team is ready to assist you every step of the way.
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Fill out the form below and we'll get back to you as soon as possible.
Find Our Office
Visit us in person for campaign verification and in-person support.
Frequently Asked Questions
Quick answers to the most common questions from patients and donors.
Click "Start a Campaign" and follow the guided process. You'll need to provide patient information, medical documents, and a clear funding goal. Our verification team reviews all campaigns within 24 hours.
Most campaigns are verified within 24-48 hours. Urgent medical cases can be expedited to under 6 hours. You'll receive email updates throughout the process.
Yes, Helping Hand is a registered nonprofit organization. You will receive a tax receipt for every donation made through our platform.
We charge a small platform fee to cover payment processing. 100% of your intended donation goes directly to the patient's treatment fund.
Funds are transferred directly to the hospital or medical provider on behalf of the patient, ensuring they are used specifically for verified medical expenses.
Yes! Every donor receives updates on the campaign they supported, including treatment progress, recovery milestones, and thank-you messages from the patient.
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